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HR Trainup is a brand name of E-Optimus LLC, a Wyoming-registered company. For the purposes of this Privacy Policy, all references to "HR Trainup" shall refer to and represent E-Optimus LLC, the legal entity responsible for the collection, use, and protection of your personal information across all HR Trainup platforms.

HR Trainup respects every individual's privacy. This Privacy Policy applies to www.hrtrainup.com, our iOS and Android mobile applications, SMS/text messaging services, and all related platforms operated by HR Trainup. The primary purpose of the HR Trainup platform is to ensure a secure online environment and to support your e-learning and professional development.

This policy explains what personal or general data is captured, how it is used, and your rights regarding that information. By using any of our platforms — including our mobile apps or SMS services — you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you register, enroll in a webinar, or purchase a product, we may collect:

• First and last name
• Mailing address (including ZIP code)
• Email address
• Employer, job title, and department
• Telephone and fax numbers
• Credit card or payment information (for purchases)
• Login credentials (username and password)

Providing mandatory information is required to proceed with certain activities. Voluntary information may be skipped without limiting core access.

1.2 Information Collected Automatically (Website & Mobile App)

When you use our website or mobile applications, we may automatically collect:

• Device identifiers (device ID, advertising ID)
• Operating system and version (iOS, Android)
• App version and session data
• IP address and approximate location
• Pages visited, features used, and time spent
• Crash reports and performance diagnostics
• Push notification tokens (for in-app notifications)

1.3 Information Collected via SMS / Text Messaging

1.4 Firebase Analytics & Mobile App Analytics

2. Mobile Application (iOS & Android)

2.1 App Permissions

Our mobile apps may request the following device permissions to provide core functionality:

• Camera — to scan QR codes or upload profile photos
• Push Notifications — to send course reminders and completion certificates
• Storage / Photos — to save certificates or access uploaded documents
• Internet Access — required for all core features

Permissions are requested only when needed. You may deny or revoke permissions at any time through your device settings, though this may limit certain features.

2.2 Push Notifications

With your consent, we may send push notifications to your device for:

• Webinar reminders and schedule updates
• Course completion certificates
• Account and security alerts
• Promotional offers (if opted in)

You can disable push notifications at any time in your device's notification settings.

2.3 Third-Party SDKs in Mobile Apps

Our mobile apps may include third-party software development kits (SDKs), including:

• Google Firebase (Analytics, Crashlytics, Cloud Messaging)
• Stripe or similar (payment processing)
• Twilio or similar (SMS delivery)

Each SDK is governed by its own privacy policy. We vet all SDKs to ensure they meet our data protection standards.

3. SMS / Text Messaging Terms

HR Trainup's SMS program is operated in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

3.1 Types of SMS Messages

We may send the following types of SMS messages:

• Transactional — account confirmations, password resets, enrollment confirmations, certificate delivery notifications
• Reminders — upcoming webinar or course reminders
• Promotional — special offers, new course announcements (only if you have explicitly opted in)

3.2 How to Opt In

You may opt in to SMS communications by:

• Checking the SMS consent box during account registration
• Providing your number and consent on a web form
• Texting a keyword to our designated short code

3.3 How to Opt Out

To stop receiving SMS messages, reply STOP to any message at any time. You will receive a final confirmation and will be removed from our SMS list immediately. You may also opt out by emailing Support@hrtrainup.com.

3.4 Message Frequency & Rates

Message frequency varies based on your account activity and preferences. Standard message and data rates from your mobile carrier may apply. HR Trainup is not responsible for charges from your carrier.

4. How We Use Your Information

HR Trainup uses collected information to:

• Register and manage your account
• Enroll you in webinars and e-learning courses
• Send notifications, reminders, and completion certificates
• Process payments and issue refunds
• Deliver SMS and push notifications you have opted into
• Analyze usage through Firebase and web analytics to improve our platform
• Respond to customer support requests
• Comply with legal obligations
• Send promotional content (with your consent, and opt-out available at any time)

5. Sharing of Information

HR Trainup does not sell, rent, or trade your personal information. We may share data with:

• Trusted vendors and partners who help deliver our services (bound by confidentiality agreements)
• Payment processors (e.g., Stripe) for transaction handling
• SMS delivery providers (e.g., Twilio) to send text messages
• Firebase / Google for analytics and crash reporting
• Law enforcement or government agencies when required by law

These partners are contractually prohibited from using your data for their own purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. SMS opt-in records are retained as required by TCPA compliance guidelines. Firebase analytics data is retained per Google's standard retention policies (up to 14 months by default). You may request deletion of your data at any time by contacting us.

7. Security of Personal Information

HR Trainup strictly protects the security of your personal information. We employ:

• Password-controlled servers with limited access
• Encrypted data transmission (HTTPS/TLS)
• Secure payment processing (PCI-DSS compliant processors)
• Regular security audits and vulnerability assessments

While we take reasonable measures to protect your data, no system is 100% secure. Please use strong passwords and report any suspected security issues to Support@hrtrainup.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing emails or SMS messages at any time
• Opt out of Firebase Analytics data collection via device settings
• Data portability (receive a copy of your data)

To exercise any of these rights, please contact us at Support@hrtrainup.com.

10. Cookies & Tracking Technologies

Our website and mobile apps use cookies, pixel tags, and similar technologies to improve your experience, remember preferences, and analyze usage. You may control cookie settings through your browser or device settings. Disabling cookies may affect some features of our website.

11. External Links

HRTrainup.com may contain hypertext links to external websites maintained by other organizations. These links are provided for informational purposes only. HR Trainup is not responsible for the privacy practices or content of those external sites. Inclusion of a link does not imply endorsement.

12. Copyright

When using HRTrainup.com or our mobile apps, you may encounter documents or resources protected by U.S. and foreign copyright laws. Reproduction of these materials beyond fair use requires written permission from the copyright owners.

13. Disclaimers

Information presented on this website and mobile applications is collected and maintained for the convenience of the user. While every effort is made to keep information accurate and up-to-date, HRTrainup.com cannot certify the accuracy of information originating from third parties. HR Trainup shall not be liable for decisions made in reliance on any information provided on our platform.

14. Changes to This Policy

HR Trainup may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on our website and mobile apps with a new effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: