Overview:

Managing other people is never easy, but some employees make it particularly difficult. When an employee's toxic behaviour is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own toxic behaviours. No leader wants a difficult or toxic employee on their team, however it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience.

Why you should Attend:

How you and your team effectively deal with a toxic team members can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.

Under stress and surrounded by uncertainty, some members of our team become negative and resistant, and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their toxic behaviours.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing toxic employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel toxic employees in order to improve their behavior.

Agenda:

Who Will Benefit: