Managing Toxic Employees: Strategies For Leaders To Confidently Deal With Toxic Behaviours

Beverly Beuermann-King

Duration:
60 Minutes
Speaker:
Beverly Beuermann-King

Recorded Version:


Refund Policy

Overview:

Managing other people is never easy, but some employees make it particularly difficult. When an employee's toxic behaviour is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own toxic behaviours. No leader wants a difficult or toxic employee on their team, however it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience.


Why you should Attend:

How you and your team effectively deal with a toxic team members can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.

Under stress and surrounded by uncertainty, some members of our team become negative and resistant, and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their toxic behaviours.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing toxic employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel toxic employees in order to improve their behavior.


Agenda:

• An organization can be considered toxic if it is ineffective as well as destructive to its employees
• Toxic cultures decrease the ability to problem-solve, effectively communicate, and collaborate, and increases the risk of mental health issues.
• Negative attitudes and difficult behaviours are contagious and can create a toxic workplace culture. Toxic workplaces breed toxic employees and toxic employees breed a toxic workplace.
• Leaders strongly influence the mood, attitudes, and performance of their team
• Leaders who can appropriately manage any negativity and difficult behaviours will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to ignore toxic behaviours will struggle to be productive, service their customers, and be competitive.

Participants Will:

• Recognize the signs of typical toxic behaviours and discover how to move those conversations forward
• Identify and control the impact of toxic behaviours so that you can keep the situation from escalating further.
• Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.

Who Will Benefit:

All HR Professionals

Recorded Version:


Refund Policy

Instructor:

Beverly Beuermann-King

Speaker

Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™. Beverly launched her company, R ‘n B Consulting, in 1995, and since then she has helped teams from a wide range of industries to shift from stressed out to resilient, enabling them to be happier, engaged, and successful. Beverly is a sought-after media spokesperson and has made over 500 television and radio appearances on shows such as City TV and CBC, and in national publications from the Toronto Star newspaper to Chatelaine magazine. Beverly is a highly respected speaker. Diverse organizations from Enbridge Gas and the Ontario Veterinarian Association, to York Regional Police, and the Elementary Teachers Federation, have partnered with Beverly when they want to protect their mental health.